E Track – Precision Fieldwork, Reliable Insights
Your Trusted Partner in Market Research Fieldwork in Malaysia
E-Track is a specialized market research fieldwork management agency, delivering high-quality data collection services for both qualitative and quantitative research.
We cover a wide range of sectors, including B2B, B2C, and healthcare, and serve global and local research agencies, consulting firms, and SMEs across Malaysia. From small-scale to large-sample nationwide studies, we expertly manage end-to-end fieldwork operations with precision, flexibility, and care.
Key Benefits
Deeper Customer Understanding
We conduct face-to-face interviews, FGDs, IDIs, and home visits to gather firsthand insights that help businesses align offerings with real customer needs
Reliable Data Collection
Techniques such as mystery shopping, Champs Check audits, and outlet audits provide accurate, real-world insights on customer experiences, operations, and competitors.
Smarter Business Decisions
Dependable data supports strategic decisions — from new product launches to service enhancements — minimizing risk and improving outcomes
Enhanced Customer Experience
Regular feedback collection allows businesses to address service gaps, increase satisfaction, and build long-term loyalty.
Sustainable Business Growth
E Track supports Malaysian businesses with practical, data-driven insights that drive competitive, confident, and sustainable growth.
Market Opportunity Mapping
Our research uncovers emerging trends, unmet needs, and challenges, helping you adjust strategies proactively.
Market Research Management Services
Value-Added Services
- Translation & Localization – Multilingual content adaptation
- Transcription Services – Verbatim transcripts of interviews and FGDs
- Simultaneous Interpreters – Live interpretation in multiple languages
- Focus Group Facilities – Equipped venues with one-way mirrors, video recording
- Transport Arrangements – Logistics support for field teams and participants
- Moderators & Note-takers – Trained professionals for qualitative sessions
Our Industry Coverage
FMCG
TELECOMMUNICATIONS
AGRICULTURAL
AUTOMOBILE
FOOD & BEVERAGE
RETAIL
TOURISM, TRAVEL & HOSPITALITY
CONSTRUCTION & REAL ESTATES
HEALTH & BEAUTY
HEALTHCARE SPECIALIST
CONSUMER DURABLES
BANKING, FINANCE & INSURANCE
CONFECTIONERY
MEDIA & ENTERTAINMENT
EDUCATION
Why E Track
- ✅ Experienced fieldwork team with nationwide reach
- ✅ Strong QC processes and strict data validation
- ✅ Multilingual capabilities: Malay, English, Mandarin, Tamil, and more
- ✅ Flexible, scalable field solutions for all project sizes
- ✅ Competitive pricing and on-time delivery
- ✅ Trusted by international firms, local agencies, and Malaysian B2B businesses
Let’s Collaborate
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📞 Call Us: +603-XXXXXXX
📩 Email: hello@etrackresearch.my
🌐 Website: www.etrackresearch.my
📍 Based in Malaysia – Serving Clients Across ASEAN
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